Negosentro.com | Online Tools to Boost Your Business Productivity | Running a small business is an experience like no other that comes with its distinct challenges and advantages. As a self-employed entrepreneur, you have to be ready to juggle multiple roles on a daily basis. On top of your usual managerial workload, you often have to do a bit of everything – from completing and sending out a fillable W-9 form to your customer on time to taking on additional sales responsibilities when your marketer is swamped.
No wonder one often feels like there are not enough hours in the day to accomplish everything that needs to be done. Luckily, there is a wide range of online tools intended to increase the efficiency of your small business processes. Below is a list of top-5 most helpful freestanding and all-in-one software solutions worth checking out in 2020.
Top-5 Tools to Facilitate Your Business Processes
- FreshBooks – Best for Accounting
Proper handling of the most crucial business tasks such as invoicing and accounting is key to your professional success. FreshBooks is a customizable and very accessible cloud accounting app designed to help you simplify and organize these business functions. This software product makes it easy to manage your finances from any place, send out invoices with just a tap on your smartphone screen, and stay in touch with your customers 24/7.
The FreshBooks app is easy-to-use and does not require you to have any advanced accounting skills or be a savvy mobile user. The interface of the software is as intuitive as one can be, and every single feature here is meant to make your bookkeeping a much more streamlined experience.
- Asana – Best for Task Management
Asana is a well-rounded and convenient project management tool that improves the way people handle their daily workload and enhances the efficiency of their collaboration on tasks. This web-based mobile app is highly versatile and can be used as a simple to-do list for the day, an all-in-one management tool to handle your business processes or an innovative PM solution.
This small business software helps you and your colleagues or employees keep track of the work that needs to be done. You can also use it to view ongoing tasks assigned to each team member, monitor a particular project’s status in real-time, communicate with one another, and share ideas to keep things up and running smoothly.
- Slack – Best for Communication
The most recent addition to the communication app market, Slack is an ideal choice for small businesses that need a free or inexpensive but at the same time highly capable and versatile communication solution. This app is a superb tool for exchanging ideas, sharing files, and working together on tasks most consistently and productively.
The software packs all of your business communication into a unified and attractive working space where every message, notification, request, and file is easily accessible with a single tap on your smartphone screen or a click of the mouse. Thanks to the complete synchronization across desktop, web, and mobile, you can feel safe knowing that no task or file will go missing as you switch between various devices.
- Zendesk – Best for Customer Service
Zendesk is a fantastic customer support app that allows you to stay connected to your clients across a wide range of communication channels such as phone, email, social media, chat, and others. This handy tool will bring all the interactions with your customers to one place. Use it to keep close tabs on the incoming support requests, address your customers’ questions in a faster and more efficient manner, monitor and evaluate the productiveness of your customer support managers.
The Zendesk cloud platform provides all the most innovative and advanced CRM tools that any small business needs, including modern live chat features and an adjustable front-end portal. The app also enables quick and effortless integration with Google Analytics and Salesforce.
- WordPress – Best for Content Management
WordPress is a free, open-source Internet publishing tool that anyone can use to create a website of his or her company or a personalized blog. It is one of the most straightforward and accessible CMS tools available today that currently powers around 35% of the entire web content.
WordPress is an excellent instrument that enables people with zero coding experience to create and run a fully functional website using their browser. With a hosting company doing all the technical support and maintenance, you can concentrate on producing original and appealing content for your website that will help your business bring in new customers.
Why Invest in Online Business Management Tools?
Online company management tools have significantly simplified and cheapened the majority of traditional business practices. Today, more and more owners of small companies and startups are choosing to invest in various business management software from day one. They do it to get things done faster and more effectively, enhance communication with customers, reduce expenses, predict risks, and promote their brand awareness.
Each one of said tools is a great pick designed to make your work processes tuned and smooth, as well as save you time and money. Read the review carefully and find the one app that will help you make the most of your everyday business tasks.