How to Make Your Vacation Rental More Appealing | Whether you’re an experienced property manager or someone just starting out with your first rental property, there’s always something more to learn about attracting travelers to your vacation rentals. You’re, no doubt, already familiar with the challenges of interior design, regular maintenance, and making sure the rentals are properly cleaned for your guests. These are certainly important elements to stay on top of, but you’ll also need to provide top-notch service if you really want to compete in such a crowded industry.
After all, travelers have all kinds of options like hotels, Airbnb rentals, and many more. You need to be able to quickly convince potential renters that your property is the better option, often from just a few pictures. Here are some ways that you can make your rentals more attractive to renters and ensure that you have no shortage of customers.
Offer exceptional customer service.
A great way to stand out in any business is to provide your customers with service that goes above and beyond your competitors. 95 percent of customers say that service is important to brand loyalty, after all, and excellent customer service can be the deciding factor in your favor, even if you can’t offer the best deal on price. A simple way that property owners can start offering stand-out services is to be available 24/7. Few things turn guests away from a vacation home faster than management that’s difficult to get in touch with. Offering a personalized experience for each customer is always the way to go, and making the booking and check out processes as easy as possible will go a long way toward building your reputation.
If this sounds challenging, there are ways to have all of this taken care of for you, such as using this Sedona vacation rental management company. They’ll use their own expert customer service team with years of experience to reach out about your rental homes, and you’ll have peace of mind knowing that you’re updated every step of the way. They can even take care of cleaning and maintenance for you as well, so those are two more things out of your way. Hiring a property manager is a win for both you and your guests.
Upgrade appliances and technology.
Who doesn’t like to have the finer things in life? Upgraded accessories are always going to be a big draw for guests, and it’s important to incorporate them when you can. There are plenty of amenities that you could try out, depending on your budget, but perhaps the most important place to focus on is the kitchen. Being able to cook a meal in a vacation home is one of the main reasons that travelers choose these rentals over hotel rooms, and having nice kitchens featured on your property site is one of the easiest ways to draw in guests.
Appliances like built-in coffee makers, blenders, trash compactors, and a stove can all make tenants feel more at home and are relatively theft-proof. You can also invest in nice countertops, a kitchen backsplash, and new faucets without worrying about theft issues. Having better technology than hotel rooms will also attract guests, and this can be as simple as having good Wi-Fi and some premium subscription services. If you really want to go all out, you could even install digital assistants and smart home technology.
Add some life to your rooms.
It’s proven that having some greenery in the home is good for psychological health, not to mention the fresh oxygen that houseplants produce. Even something as simple as some coffee table plants in the living room can do wonders to make your rental homes feel more welcoming. Some plants can serve more practical purposes than other as well. If you have a beach rental, for example, it may be a good idea to keep some Aloe Vera plants handy in case guests get sunburns. These plants don’t just look nice, they’re great for treating burns as well.
The more you can do to make your guests feel welcome and special, the more likely they are to choose your rentals and spread some good word about your services. With these tips, you’ll be well on your way toward building excellent experiences.