What is a CMMS?Computerized Maintenance Management Systems (CMMS) is software, also known as Enterprise Asset Management (EAM) software empowers businesses with the tools to organize and manage their maintenance operations and company assets.
What Can CMMS Do For Small Businesses?Every maintenance department has some type of system to manage their maintenance operations. Some small organizations use spreadsheets, a paper calendar, or little slips of paper to manage their work orders and maintain their assets. This may have worked fine in the past, but then the COVID-19 pandemic hit and now businesses were forced to operate remotely. Then the struggle began on how to get work orders to technicians, respond to service requests and manage assets while practicing social distancing? These are just some of the issues that businesses are facing. Wouldn’t it nice to at least have your maintenance operations under control so that you can concentrate on other business issues? CMMS software has made a lot of progress since the beginning of time. All companies, from the small business owner to the large business enterprise, can benefit from maintenance management software. With the extensive list of features to choose from, small businesses now have options to help them effectively manage their maintenance operations without breaking the bank.
Facing Today’s Remote Working ChallengesNo matter what location an employee works from, maintenance still needs to be done on equipment, buildings, and assets. Everyone has the same concerns while doing their job, to effectively keep equipment running at peak performance, trying to keep the environment sanitized, clean and safe for their employees, and minimize the spread of viruses. COVID-19 has put a bigger burden on business owners today, working remotely. With this new way of working, businesses have new responsibilities and concerns. How do they keep everything organized, manage resources, maintain their assets/equipment, get real-time status on maintenance tasks, all while trying to keep their businesses operating as smoothly as possible. A CMMS gives technicians the ability to manage and access all of their information from a computer, smartphone or mobile device. Technicians can receive and send all the information they need about a work order in real time. They can edit tasks, upload photos, send additional work orders and see the current orders, no matter where they are located. With social distancing technicians are able to use their CMMS on the go to access their work orders immediately and no longer have to go to a physical location to get information, check inventory, access asset/equipment history or manage their work orders. The communications between the maintenance department and managers is greatly improved with access and management of real-time information. For customers that are on lockdown and can’t get to their job site, now is a great time to get started in implementing a CMMS. Not all CMMS providers offer the same features and functions, but eWorkOrders for over 25 years has always done setup and training for new customers remotely via web conference. Once a customer is ready, setup can be done within a day. We manage all of the IT, hosting, security, backups for the system, and the software is updated automatically, so you’re always using the latest and most secure version. No software to install, no hardware to purchase, access your CMMS anytime, anywhere. Upgrades & tech support are included. You need to check your vendor, CMMS vendors differ in how they package and sell their features, functionality and implementation.
Features of CMMS SoftwareA CMMS brings businesses of all sizes the tools to help them manage their maintenance operations more efficiently. Below is a list of some of the features within a CMMS, along with a description, to give you a better understating when considering a CMMS. Vendor features and pricing will differ. Don’t be overwhelmed. Your CMMS vendor will work with you in choosing the right solution for your business.
- Service Request Interface: Customers can enter and initiate service requests and monitor the progress of their requests as workers complete repairs. This interface helps teams communicate with requesters as well as automates progress updates as work and repairs are being completed.
- Work Orders: A work order is a request for maintenance, repair or operations work that needs to be completed.
- Asset/Equipment Management: CMMS Asset Management centralizes all the information and resources to track company assets. Such as equipment, purchase information, pricing information, warranty, location and serial numbers.
- Preventive Maintenance: CMMS software gives you the ability to define, monitor and assign scheduled preventive maintenance on equipment that is still working. This will reduce costs and downtime, due to unexpected equipment failures.
- Predictive Maintenance: This is a condition-based maintenance program where assets are monitored with sensor devices that supply the data about the asset’s state.
- Spare Parts Inventory and Stock Room Management: The CMMS Inventory/Stock Room Management feature provides more efficient management of parts inventory and control of inventory expenses.
- Meter Readings: CMMS software lets you track all your meter readings, eliminating the need of mechanics wandering from station to station with spreadsheets, etc.
- Dashboards and Key Performance Indicators: Dashboards provides you with a quick and easy way to view all of your systems. Incorporate KPI (key performance indicators) data into your dashboard and get a quick graphical view of important KPI information.
- Reporting: Reporting tools give you the power to assemble the data you have been collecting within your CMMS and transform it into reports that are meaningful to you and others in your organization.
- Mobile Accessibility: Provides access to the CMMS platform through a computer, Smartphone or tablet.
- Application Programming Interface (API): An API is an interface that allows unrelated software programs to communicate with one another. They act as bridges between two applications, allowing data to flow regardless of how each application was originally designed.
- GIS Mapping: Geographic Information System (GIS) technology, which can be used to track assets and work orders. This is beneficial when you have to manage a high volume of work and responding to a crisis that relies on the geographic information system that can efficiently gather, store, share, manage, analyze, and deliver data on-demand for a streamlined workflow.
- Signature Capture: Allows you to set up different types of electronic sign-offs.
- Single Sign-on: Allows users to log into their computer once in the morning and they have immediate access to all of their information in their CMMS.
Benefits of CMMSAll companies have the same facilities and maintenance operations objectives to lower costs and increase productivity. Below are a few of the many benefits that businesses can achieve from implementing a CMMS.
- Web-Based Software
- Lower Maintenance Costs
- Complete Work Orders Quickly and Efficiently
- Work Order Management and Tracking
- Task Management
- Increase Productivity
- Extend the lifespan of Assets/Equipment
- Simplify Maintenance and Safety Audits
- Dashboard Reporting simplifies Tracking and Project Status
- Manage Maintenance Operations from Anywhere
- Will the features meet all of your organization’s current needs?
- Is this system flexible enough to meet your future needs?
- Choose a vendor that has a good customer service reputation.
SummaryThe COVID pandemic has definitely changed business operations for everyone. With the advance in mobile technology and web-based CMMS software users can manage their facilities and maintenance operations from anywhere at any time. Your business needs your time and energy to focus on the tasks to help you grow, don’t let your maintenance operations slow down your progress. If you would like to learn more about CMMS or get a free demo, contact eWorkOrders 888-333-4517 or https://eworkorders.com/schedule-a-free-demo-or-contact-us/.
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