Crowd Control Management: How to do it Successfully

Copyright: Pixabay I License: CC0 Public Domain | When we’re talking about crowd control management, we’re usually talking about events and venues, but it’s becoming increasingly vital for almost every form of tourism and travel. From festival celebrations on squares to religious gatherings, crowd management is essential if you wish to ensure all of the attendees are safe and healthy during it.

An event or any other occasion that is being organized will not be considered successful if someone was hurt, the property was damaged, attendees lost their stuff, etc. It’s up to you to plan everything carefully if you want it to go well. From purchasing rope dividers and positioning them in the right places to conducting a clear, effective strategy for the entire event, you’ll need to think of everything.

Crowd Differences

The first thing you will need to do is to determine the characteristics of the crowd that will attend your event. Keep in mind that not all crowds are the same meaning their behaviour and habits can vary tremendously from one to another. From age and gender to their interest, the more information you have on your crowd the better.

In general, crowds can be either homogenous or heterogeneous. When working on your plan, make sure you write down everything about the crowd that can help you make it throughout the event without any type of harm to your team or attendees.

There are crowds that are very friendly and willing to cooperate with you to ensure the maximum level of security, but there are also crowds that thrive on causing problems and not doing what is asked of them. Depending on the event’s nature, a crowd can have an agendum. All of this needs to be part of your plan, especially when you’re trying to build a profile of your crowd.

Risk Management Analysis

These analyses are essential and you should never plan an event if you haven’t thought about every possible scenario. Will the crowd form during the daytime or nighttime? If the event that you’re organising will be held during the night hours, you need to think about the proper lighting as well.

Will the crowd come at once or will people come in waves? What is the predicted weather for that day? If your event will be outdoor, are there locations nearby where people can run to in case of heavy rain? You shouldn’t end up being one or two days from your event and not have all the answers as it could tremendously harm everyone’s safety.

Medical and Law Enforcement Prepared

One of the possible scenarios you have to consider is also having people hurt or individuals causing troubles and damaging the property. In cases like these, you will need to have medical and law enforcement prepared.

Besides having these numbers close, you should consider letting them know that this event will be held today and if something happens, you will call immediately. This helps them ensure they have enough staff during that time and be prepared for your call.

Crowd Crush

When working on your crowd control management strategy, you will need to think about crowd crush as well. If the density of your crowd is higher, it implies that there is a greater potential for various problems. When people are packed together, you need to follow certain rules and as there are always individuals who don’t want to follow these rules, it can lead to trouble.

What is the size of the space your event will be held in? Is it an outdoor or indoor event? When organizing indoor events, keep in mind there’s also a lack of fresh air which makes people nervous and tired. Also, those who want to step outside to get some fresh air will need to push their way through the crowd which will cause certain tensions.


When you’re planning an event and working on crowd control, it’s essential that you identify all risks that might occur prior, during and right after the event. Make sure you list all of your actions for reducing or, even better, eliminating those risks. Determine with your team who will work on which part and provide an efficient way for communication among each other. The more aspects of the event you cover with your planning, the bigger are chances that nothing will go wrong.