by Ann Gabriel | Negosentro.com |
Lean Six Sigma is a management tool that focuses on process improvement from data driven process. It actually serves as a key ingredient to achieve high performance in businesses. The integration of proven improvement methodologies of Lean (speed) and Sigma (quality) shows elimination of wastes, process variations are removed and high quality business processes are achieved. Most organizations choose to use Lean Six Sigma approach. Here in the Philippines, companies are beginning to embrace this kind of methodology.
The Lean Six Sigma belt (Yellow belt, Green belt, Black belt) signifies experience that corresponds to their level of experience. Yellow belt is trained in the general use of Lean Six Sigma concepts and tools. Green belt uses DMAIC methodology and lean methods with advances statistical tools. Black belt has the expert knowledge of the DMAIC methodology, team leadership and lean methods.
Here are ways on how Lean Six Sigma can benefit your company
- Improved customer loyalty – customer loyalty and retention is a result of high customer satisfaction – whether it’s a great customer experience or employee attitude. Through implementing lean six sigma, you can understand factors affecting customer dissatisfaction by conducting a study that will benefit your business in the long run.
- Time management – LSS methodology applied in your business can help employees manage their time effectively. Setting SMART goals make employees productive and achieve work life balance through assessing interruptions at work.
- Employee motivation – individuals who have undergone this program benefit by having their salaries increased. They are considered assets to the organization. Sharing problem solving tools, it will now be easier to create systems for employee development and motivation.
- Supply chain management – reduce the risks of defects by tracking down causes like change in machinery, etc. six sigma aims to have a defect rate of less than 3.4 million through quality methodologies. LSS also relies on statistical tools through analysis tools and templates to better understand trends in processes.