Emmanuel Castañeda, Negosentro | More and more companies realize the need to archive text messages. With smartphones and text messaging continue to become widespread in many industries, it is only imperative to have a technology that will allow a business to capture all work-related messaging being sent through company-issued or even personal mobile device of their employees.
With a mobile messaging archiving solution, maintaining and monitoring text correspondences becomes much easier and efficient. It allows an administrator to deploy a software that employees can use to send or receive confidential data, documents, and other files they need to do their daily tasks.
This platform also eliminates the risk of data breach and helps a business or organization to remain compliant with various rules and regulations regarding the upkeep of work-related documents. These federal rules and regulations includes the Freedom of Information Act (FOIA) and Federal Rules of Civil Procedure (FRCP) for those working as a contractor for U.S. federal government, Health Insurance Portability and Accountability Act (HIPAA) for organizations operating in healthcare sector, and Financial Industry Regulatory Authority (FINRA) for those who operates in financial sector.
Aside from compliance and better archiving process, a mobile messaging platform can also help a company during litigation and e-discovery. For instance, when a former employee filed a lawsuit against a company, the latter can search its text message archive to produce evidence crucial to winning a case. This helps speed up the litigation process and save the business from expensive attorney’s fees and court costs.
Moreover, it also helps employees to become more productive. By having an archive of all their work-related messages, there’s no need for them to store a lot of confidential information on their personal device. It also allows them to easily access past messages in case they need past information to complete a task.
To learn more about text message archiving and its benefits to businesses, check the infographic below from TeleMessage.