Is innovation important? Ask Blockbuster if they saw Netflix coming. Heres a hard truth: The market will always be searching for something newand you, not your competitor, must be the one to give it to them. Understanding and enacting these four principles is essential to kick-starting a state of constant and successful evolution in your business. This is Force #2 of the 7 Forces of Business Mastery: Constant and Strategic Innovation: Products, Service & Delivery.
1. Unlock and Unleash Your Power to Create Progress
Pinpoint whats blocking your companys path forward. All the motivation in the world is useless without insight into yourand your companysmethod of operation, and why your vision could be at a standstill. Use your business map (as we discussed last week) to understand where your products are now and to clearly define where you want them to be.
2. Make Your Target Innovations Compelling
Only when you have a compelling vision for the future of your products, services and delivery will you be able to effectively hit your target. Come up with powerful reasons to innovate. And,
remember innovation comes in many flavorsits not just about high-tech advances or efficiencies in your process. You can innovate how you approach your relationship with your customers, or add a new voice or perspective that sees your products and services in a new light.
3. Link Your Product Features to Your Sales Numbers
The worlds most successful companies are constantly examining the relationship between their products and buyer behavior. Are there ways you can adjust your product to encourage
higher frequency of repurchase? What changes can you make to increase your number of customers and dollars per sale? Incremental improvements can generate geometric sales growth.
4. Strategizing Should be an Embedded Skill
A quarterly pow-wow isnt enough. Strategizing must be a part of your companys culture, the same way customer service and quality control are deeply embedded in your processes.
Innovation is really a daily habit, whereby you constantly reassess what your customers need now, and what they will need in a few years. It requires anticipation, and a determination to never stop identifying new opportunities to serve your customers better through fresh and inventive approaches.
These four principles can help you create a state of constant and successful evolution in your business.
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Innovation doesn’t have to be glamorous. It doesn’t require a “nano” prefix, a “tech” suffix orfor that mattera standing room only press conference. Every day, in every industryfrom coffee to unmentionables find out how Zipcar, Kickstarter and Spanx are innovating their way to business success.