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Top 10 ways to satisfy the millennial customer

Top 10 ways to satisfy the millennial customer

By Michelle Perez Patel | Negosentro.com | When I started my customer-experience research and consulting company exactly 10 years ago, the millennials were still young children who were only starting to discover the Internet. It took them some more years before they were able to open their own Facebook accounts, but they were already brought up in the digitally connected world we live in now. By definition, I am considered part ...

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