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Client Relationship Management 101

Client Relationship Management 101

Mary Rae Floresca | Negosentro.com Having a problem with customer relations?Having difficulty understanding your role for them? Well, there are basic and pressure points to remember when it comes to client relationship management. Generally speaking, we can sum up a few keys to achieve successful customer relationships. 1. Take ownership in your role Start by using “I” when communicating, instead of “our team”, best to depict towards the client that you’re ...

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