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Tag Archives: how to handle customers

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4 Tips for Excellent Customer Service Recovery

4 Tips for Excellent Customer Service Recovery

By Mary Rae Floresca | Negosentro.com I’ve been working in a customer service industry for many years now. I am not an expert but I’ve had those crazy and very nerve-wracking experiences that taught me to be a better person or employee right now. Here few points that you should remember in handling customers. 1. Listen and Empathize This is actually the first step in handling clients. Many times I ...

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