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Tag Archives: Efficient Telephone Answering Service

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The Hallmarks of an Efficient Telephone Answering Service

The Hallmarks of an Efficient Telephone Answering Service

by Kyla Camille | Negosentro.com | Call control is a primary consideration for any reliable call centre. An efficient answering service assesses all critical aspects with keenness to ensure delivery of the best quality service to its clients. These aspects include response time, and the multiple juggling of lines, along with dispatching of messages and other important information. The Challenges of Handling Inbound Calls Every telephone agent, dispatcher, supervisor and ...

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