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Tag Archives: client relationship management

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6 Ways to Lose Your Employees’ Respect

6 Ways to Lose Your Employees’ Respect

Gaining employees’ trust and respect is a challenge that every manager and supervisor have to take. Respect is not something to be imposed, it has to be gained. While there are ways to earn your employees respect, there are also ways that you are losing it. Here are some behaviors that you should be aware of: SHOUTING AND HUMILIATING If you think fear can get all the things done, you’re ...

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Client Relationship Management 101

Client Relationship Management 101

Mary Rae Floresca | Negosentro.com Having a problem with customer relations?Having difficulty understanding your role for them? Well, there are basic and pressure points to remember when it comes to client relationship management. Generally speaking, we can sum up a few keys to achieve successful customer relationships. 1. Take ownership in your role Start by using “I” when communicating, instead of “our team”, best to depict towards the client that you’re ...

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